Privacy Policy

1. Information We Collect

Direct Submissions

• Account details (email, profile info)
• Queries and questions you submit
• Uploaded documents and files
• Projects and contexts you create
• Support communications

Automatic Collection

• Usage analytics
• Device and browser data
• IP addresses and location info
• Cookies and tracking technologies

2. How We Use Information

We process collected data to:

• Operate information0 services
• Process your document queries
• Index and search your uploaded documents
• Maintain query history
• Enhance and develop features
• Support customer needs
• Send service notifications

3. AI Model Providers

information0 integrates with AI providers including Google (Gemini). Your queries and relevant document excerpts may be sent to these providers to generate answers. Each provider has their own privacy policy. We select providers that do not train on your data.

4. Information Sharing

Data sharing occurs only with:

• AI providers for query processing
• Platform service providers
• Legal authorities when required
• Business transfer/acquisition scenarios
• Explicit user consent

5. Document Privacy

Your uploaded documents are stored securely and used only to answer your queries. Documents are not shared with other users unless you explicitly share a project with team members. You may delete your documents at any time.

6. Data Security

We implement encryption, security assessments, access controls, and secure infrastructure to protect your data.

7. Data Retention

• Documents: Until user deletion or account closure
• Query history: Until user deletion or account closure
• Account info: Until account removal
• Usage data: Approximately 2 years
• Legal data: As mandated by law

8. User Rights

Depending on your location, you may request access, correction, deletion, data portability, processing restrictions, or object to certain processing.

9. Cookies and Tracking

Essential, analytics, and preference cookies enhance functionality and user experience. You can control cookies via your browser settings.

10. International Data Transfers

Information may be transferred internationally with appropriate safeguards.

11. Children's Privacy

Our services are not intended for children under 13. Any inadvertent collection of such data will be promptly deleted.

12. Policy Updates

Changes to this policy will be announced via page updates and date modifications.

13. Contact

For inquiries, contact us at a@experimental.energy